Open cases
22
across 9 branches
Avg days non-contactable
39
target ≤ 21 days
SLA breaches
10
needs supervisor review
Located this month
9
contact restored in Aug
Exposure at risk
₹4.81 Cr
POS of dark accounts
Branch
State
DPD bucket
Case status
Owner
Days dark ≥ 0
Search
Showing 25 of 25 cases · sorted by Priority Score
| Priority | Loan ID | Borrower | Branch | Outstanding | DPD | Days dark | Channels | Status | Owner | SLA | Last action | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89 | HL00003912 | Ashok Kumar Sharma +91 98871 40222 | Jaipur Rajasthan | ₹41.62 L | 132 | 78 | Escalated Legal | IQImran Qureshi | Breached 4d 14h | 16h ago Case escalated to legal | ||
| 76 | HL00002591 | Krishna Kant Tiwari +91 94148 63307 | Jodhpur Rajasthan | ₹29.31 L | 138 | 84 | Dead End | IQImran Qureshi | Breached 6d 21h | 2d ago All leads exhausted | ||
| 73 | HL00005520 | Ramkrishna Jadhav +91 90280 71145 | Pune Maharashtra | ₹32.15 L | 112 | 63 | Escalated Legal | VSVikram Solanki | Breached 2d 14h | 5h ago Legal notice RTO | ||
| 69 | HL00003348 | Farida Sheikh +91 98336 41250 | Thane Maharashtra | ₹22.77 L | 121 | 71 | Escalated Legal | RMRahul Mehta | Breached 3d 23h | 22h ago Sec 138 filed | ||
| 64 | HL00002877 | Govind Ram Choudhary +91 94605 12388 | Jodhpur Rajasthan | ₹8.91 L | 148 | 91 | Dead End | RMRahul Mehta | Breached 7d 12h | 1d ago Marked dead end | ||
| 50 | HL00009802 | Shalini Pawar +91 88061 34472 | Nashik Maharashtra | ₹35.90 L | 66 | 27 | Tracing | SPSneha Patil | Breached 21h | 10h ago Address visit assigned | ||
| 48 | HL00004031 | Bhanwar Lal Jat +91 98280 90013 | Jaipur Rajasthan | ₹13.19 L | 102 | 58 | Lead Found | VSVikram Solanki | 12h left | 8h ago Linked borrower lead | ||
| 45 | HL00009518 | Imtiaz Ahmed Khan +91 98209 77531 | Thane Maharashtra | ₹27.44 L | 61 | 36 | Tracing | SPSneha Patil | Breached 3h | 7h ago Neighbour enquiry logged | ||
| 45 | HL00006937 | Balram Prajapati +91 96022 71159 | Udaipur Rajasthan | ₹15.11 L | 91 | 49 | Tracing | RMRahul Mehta | Breached 1d 9h | 15h ago Field officer assigned | ||
| 42 | HL00006118 | Sunita Devi Meena +91 94140 88210 | Jodhpur Rajasthan | ₹11.06 L | 96 | 47 | Lead Found | RMRahul Mehta | 1d 2h left | 9h ago Bureau refresh | ||
| 42 | HL00007731 | Lalita Bai Gurjar +91 96490 71209 | Udaipur Rajasthan | ₹12.37 L | 85 | 52 | Tracing | RMRahul Mehta | Breached 6h | 11h ago Reference call — no answer | ||
| 40 | HL00005193 | Kiran Bhosale +91 90110 66294 | Pune Maharashtra | ₹14.72 L | 79 | 41 | Tracing | IQImran Qureshi | 5h left | 6h ago DSA contacted | ||
| 39 | HL00007294 | Mahendra Singh Rathore +91 98290 41773 | Jaipur Rajasthan | ₹18.42 L | 74 | 33 | Tracing | PSPriya Sharma | Breached 14h | 3h ago Guarantor call answered | ||
| 38 | HL00008841 | Jayeshbhai Patel +91 98250 33461 | Ahmedabad Gujarat | ₹24.88 L | 58 | 21 | Open | ADAnjali Deshmukh | 1d 17h left | 21h ago SMS DLR failed | ||
| 35 | HL00008976 | Hemant Bhai Makwana +91 90163 22748 | Ahmedabad Gujarat | ₹12.95 L | 71 | 34 | Tracing | ADAnjali Deshmukh | 3h left | 12h ago Employer lead added | ||
| 32 | HL00006284 | Yogesh Chandra Vyas +91 94131 70985 | Udaipur Rajasthan | ₹17.63 L | 55 | 23 | Open | IQImran Qureshi | 1d 12h left | 18h ago Snapshot pulled | ||
| 30 | HL00004466 | Suresh Bhai Solanki +91 94270 55832 | Rajkot Gujarat | ₹9.84 L | 68 | 29 | Open | SPSneha Patil | 1d 9h left | 1d ago WhatsApp failed | ||
| 30 | HL00006650 | Pratibha Kulkarni +91 88880 31266 | Nashik Maharashtra | ₹16.28 L | 52 | 24 | Open | VSVikram Solanki | 1d 3h left | 1d ago Dialler — switched off | ||
| 30 | HL00005806 | Ganesh Rane +91 90495 18832 | Pune Maharashtra | ₹18.02 L | 48 | 20 | Lead Found | VSVikram Solanki | 22h left | 6h ago Bureau address newer | ||
| 27 | HL00008204 | Nileshkumar Vaghela +91 90998 61470 | Ahmedabad Gujarat | ₹19.05 L | 37 | 15 | Lead Found | ADAnjali Deshmukh | 19h left | 4h ago Employer confirmed address | ||
| 27 | HL00007560 | Devendra Singh Shekhawat +91 98292 55806 | Jaipur Rajasthan | ₹20.14 L | 33 | 14 | Open | PSPriya Sharma | 1d 23h left | 1d ago Case opened | ||
| 26 | HL00009073 | Bhavna Chauhan +91 99789 20164 | Surat Gujarat | ₹15.73 L | 41 | 18 | Tracing | PSPriya Sharma | 8h left | 2h ago Field visit — house locked | ||
| 26 | HL00007015 | Dipika Trivedi +91 96877 40018 | Surat Gujarat | ₹21.36 L | 29 | 12 | Open | PSPriya Sharma | 1d 20h left | 13h ago Call unanswered x3 | ||
| 22 | HL00009244 | Nisha Rajput +91 99251 08874 | Surat Gujarat | ₹11.48 L | 39 | 16 | Open | SPSneha Patil | 1d 15h left | 20h ago SMS DLR failed | ||
| 4 | HL00008390 | Rekha Ben Desai +91 99048 25517 | Rajkot Gujarat | ₹10.58 L | 44 | 19 | Contact Restored | ADAnjali Deshmukh | 2d 12h left | 1h ago Borrower called back |